Bought a frame from Ikea few days ago.
Before we got the the chance to rip the plastic cover off, we realized there's a little crack... Hannah was so worried, but i went like, relax la, just go n change it... Furthermore we've got some other stuff 2 get...
So there we were....
Reached Ikea - headed straight to the Customer Service Section...
Pressed button A...
Waited for my turn - went 2 the counter - told them what happened... Filled in my name & number...
Then they issued this Return Voucher - no questioned asked :) just get the same item and present the voucher at the cashier...
Don't u think that was as easy as ABC... The only hassle we had to go through was the traffic and getting to Ikea again...
'Two thumbs up' to Ikea for having this customer friendly system
***clap clap***
4 comments:
semudah 'ABC'....ni contoh nya..keke..jangan marah yer ayang:
http://www.youtube.com/watch?v=JLlpBgcGxgY
http://www.youtube.com/watch?v=PmXWDWrSXss
wow, bagusnya. clap2. kalau semua tempat begini kan aman hati dan perasaan customer.
luv ikea. 1st time there (with my galfren - turned wife,) i was impressed.
kalaulah kedai perabut "Ah Chong" @ "Abu" etc, cam tu, perghh best giler.
ni tak! dah lah kita frust barang rosak, hassle nak hantar balik (plus extra cost!),sampai sana, dituduh pulak kita merosakkan barang! nasib tak baik (tak pandai 'taichi', kena bawak pulak balik barang tu ke rumah... @ pun kena add cost, ganti yang baru sebab 'pattern' yang kita beli tu - dah habis stok. haha.
Kazen, 'hassle' you had masa nak hantar barang tu balik, rasanya berbaloi. Plus, dapat shopping kali ke-2, ronda2 lagi, haha.
nak tepuk tangan jugak - clap - clap - clap
sham,
poyos la sggt kn...
ada ker kicap?
sumbat dgn kaki ayam yg dlm kuali 2 baru taw...
edz,
kalu la betul, alangkah indah...
azhaN,
ikea wil always be a heaven for both myself n yr my galfren - turned wife... lol
leave us there n come pick us pick in the evening- would be a pleasure 4 us :)
apparently, u seemed 2 be so pissed off with kedai perabut "Ah Chong" @ "Abu" itu...
nk wat camner, dah our typical way of business cm2...
we'll just have to take it, or leave it! pathetic kn???
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